**Arushop Refund Policy**

Last Updated: 16-02-2020

Thank you for shopping at Arushop. We appreciate your business and want to ensure your satisfaction with our products. Please read this policy carefully before making a purchase. If you have any questions, feel free to contact our customer support team at +2977404879

Returns and Refunds Policy:

30-Day Money-Back Guarantee:
We offer a 30-day money-back guarantee on all eligible products. If you are not satisfied with your purchase, you may return it within 30 days from the date of delivery for a full refund. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.

Non-Returnable Items:
Certain items are non-returnable, including:
– Gift cards
– Downloadable software products
– Perishable goods
– Health and personal care items

Return Process:
To initiate a return, please contact our customer support team at +2977404879. Provide your order number, the reason for the return, and any supporting documentation or images. Our team will guide you through the return process and provide you with a return authorization.

Delivery Costs:
Arushop will cover the return Delivery costs only if the return is a result of our error (e.g., incorrect or defective item). If the return is for any other reason, the customer is responsible for the return Delivery costs.

Refund Process:

Refund Timeframe:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 1-3 days, and a credit will automatically be applied to your original payment method.

Late or Missing Refunds:

If you haven’t received your refund within the specified timeframe, please check your bank account or contact your credit card company. It may take some time before your refund is officially posted. If you have done all of this and still have not received your refund, please contact us at +2977404879.

 Exchanges:

if  the item is damage or defective we will give you an exchange.

Contact Us.
If you have any questions or concerns about our refund policy, please contact our customer support team at +2977404879.

Thank you for shopping at Arushop!